Praktijk Acupunctuur Amstelveen  ​

By using our services, you agree to the following terms:

1. Appointments

• You are required to honour all appointments.
• Cancellations/changes must be made at least 24 hours in advance.
• Late cancellations, no-shows, or late arrivals (making treatment impossible) will be fully charged for lost time, regardless of the reason for cancellation.
• Appointments made at reception or by phone are immediately binding.

2. Invoicing & Payment

• All invoices must be paid within the stated payment term.
• No rights can be derived from not receiving reminder emails.

3. Herbal Orders

• Strict payment term: 14 days from invoice date.
• Day 15: Automatic payment reminder sent.
• Day 22: Final notice with transfer to collections stated.
• Day 30: Claim transferred to collections agency if unpaid.
• If an invoice remains unpaid after the due date, we reserve the right to cancel existing appointments and not allow new ones until the full amount is paid.

4. Herbal Orders & Consultations

• A consultation is mandatory for every herbal order (acupuncture treatment, herbal consult, or video consult).
• No herbal order will be processed without a consultation.
• Consultation fees and herb costs are invoiced separately (the consultation is not included in the herbs price).

• Al herbs orders are supplied for a maximum of 4-weeks to allow treatment monitoring and dosage adjustment as needed.

• No discount or bulk pricing is given for longer periods.

• No exceptions, regardless of previous orders.

 

5. Modifications

• We reserve the right to modify these terms.
• Changes take effect immediately upon publication on our website and apply to ongoing treatments.

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